We were not surprised by the fact that we actually passed the usability stress test, but we were surprised by the fantastic rankings that you gave us for the most important usability criteria (see chart). This month, more than 1,000 Doodle users provided feedback about Doodle’s usability.
We asked the same question in January in order to find out whether the complete redesign would impact usability in a positive way. This time, ratings improved all-around. The decreasing number of support requests shows that many of the UX issues have been resolved and Doodle has become more intuitive to use.
We will continue to work on making Doodle as user-friendly as possible!